Contact Us

Address

Columbus Direct
Prospect House
Gordon Banks Drive
Trentham Lakes North
Stoke-on-Trent
ST4 4TW

Telephone

Customer Services - 0845 217 6477
For any queries about your policy, please call our Customer Services Department.
Lines are open 8am-8pm Monday to Friday and 9am-4pm on Saturdays.

Renewals - 0845 217 6477
If you have already received a renewal invitation from us and wish to renew, please call our Renewals Department.
Lines are open 8am-8pm Monday to Friday and 9am-4pm on Saturdays.

Sales - 0800 781 9661
For a new quote, please call our Sales Department.
Lines are open 8am-8pm Monday to Friday and 9am-4pm on Saturdays.

Claims - Click here.

Fax

08702 40 4525

E-mail

enquiries@columbusinsurance.com
We will endeavour to respond to your e-mail enquiries within 2 working days.

Benefits at a glance

  • 48hr money-back guarantee*
  • Up to 20% discount for combined buildings and contents cover
  • Up to £1.5m buildings cover
  • Up to £300,000 contents cover
  • 24hr emergency claims line

* Please see further details
in our terms of use.